Organisations employ different strategic tools such as Competitive Intelligence to enable and support their goals and objectives. Competitive Intelligence is a process automated by information systems to carry out tasks and activities in the context of the organisation. The Competitive Intelligence is deployed by many organisations primarily to collect and analyse relevant data for decision making and competitive advantage. Competitive Intelligence products are deployed in various ways in different contexts. Competitive Intelligence products differ in many ways such as in terms of compatibility and the functionalities that they offer. The functions of a Competitive Intelligence product are most significant to the organisation. Otherwise, it would be short of enabling and supporting its objectives. The compatibility is critical mainly because each environment is unique. Many organisations have acquired Competitive Intelligence products which they could not use because of compatibility challenges they encountered during implementation. This is why the criteria for the selection and requirements for the deployment of Competitive Intelligence products are very important in organisations. The study was carried out primarily to examine how Competitive Intelligence products are deployed in organisations. These include understanding the criteria that are used in the selection of the Competitive Intelligence products and how the criteria are formulated; exploring the business and technical requirements which are used in the deployment of Competitive Intelligence products. The factors which influence both the selection and deployment of Competitive Intelligence products formed part of the investigation. The main contributions of the study are in two categories namely theoretical and practical. The theoretical contribution of the research lies in the detailed work that underpins the theoretical frameworks presented - in other words, showing how the framework was arrived at. The practical contribution, come from the framework developed in this study. The framework empirically illustrates and explains the factors which are involved in the deployment of Competitive Intelligence in organisations.