TUTDoR

De Jager, J. W.

Showing items 1 - 15 of 17.

Add to Quick Collection   All 17 Results

Sort:
 Add All Items to Quick Collection
Date: 2016
Language: en
Type: Text
Identifier: tut:5222
Description: This study focuses on the influence of academic factors, the role of ICT and management on customer satisfaction. The sample of 391 students from two universities in South Africa was chosen random to ... More
Full Text: Full Text
Date: 2015/12/01
Language: en
Type: Text
Identifier: tut:2995
Description: The aim of the study was to establish the status quo with regard to Tshwane housewives’ awareness of organically produced food, the level of their self-rated knowledge on organically produced food, an ... More
Full Text: Full Text
Date: 2015
Language: en
Type: Text
Identifier: tut:3119
Description: Higher education institutions like most other organisations have realized the importance of customer- centred approach to survive amongst competitors. This is very important keeping in mind the global ... More
Full Text: Full Text
Date: 2015
Language: en
Type: Text
Identifier: tut:3094
Description: The tertiary sector has over the last two decades developed from a predominantly inwards focussed industry serving public interest to an internationalised and commercially competitive industry. This f ... More
Full Text: Full Text
Date: 2015
Language: en
Type: Text
Identifier: tut:3120
Description: Consumers are faced with decisions, such as what product or brand to buy. The casino gaming area hosts hundreds of slot machines that vary in theme, colour and sound. The objective of this research wa ... More
Full Text: Full Text
Date: 2012/01/02
Language: en
Type: Text
Identifier: tut:5360
Description: The paper examines emerging service factor considered by domestic airline passengers in South Africa and Italy. The findings revealed the emergence of very similar factor structures between the two co ... More
Full Text: Full Text
Date: 2009-12-18
Type: Text
Identifier: tut:654
Description: This study commences a process of developing a scale for the measurement of service quality in higher education in South Africa and also examines the relationship between the measures of service quali ... More
Full Text: Full Text
Date: 2009-12-01
Type: Text
Identifier: tut:2258
Description: Franchisees often complain that franchisors do not meet their needs, generally causing franchisors to be seen as non-marketing-oriented. A census survey was conducted in association with 75 (51%) of t ... More
Full Text: Full Text
Date: 2009-07-01
Subject: Gaming | SERVQUAL
Type: Text
Identifier: tut:785
Description: Research was done on gamers’ perceptions of the service quality in the gaming areas of selected casinos in South Africa. 2 casinos with 700 and more slot machines and 2 casinos with fewer than 700 slo ... More
Full Text: Full Text
Date: 2009
Type: Text
Identifier: tut:2238
Description: Franchisees often complain that franchisors do not meet their needs, and are generally viewed as being unhappy with the franchise relationship between franchisees and franchisors. The aim of this pape ... More
Full Text: Full Text
Date: 2008-11-28
Subject: Culture | Values
Type: Text
Identifier: tut:783
Description: The historical socio-political development of South Africa renders a unique environment in respect of the influence of ‘Western’ cultural values impacting on ‘African’ values. This papers sets out to ... More
Full Text: Full Text
Authors: De Jager, J. W.
Date: 2008-11-03
Type: Text
Identifier: tut:784
Description: Low job satisfaction is a major cause of high turnover among health care providers (Krueger, Brazil,Lohfeld, Edward, Lewis & Tjam, 2002; Costello, 2001 and Nobile & McCormick, 2008). Job satisfaction ... More
Full Text: Full Text
Date: 2007-10-18
Type: Text
Identifier: tut:653
Description: The purpose of the article is to determine whether there are any differences between high and low-income group students in their selection of a cellular phone brand or network operator. Design / Metho ... More
Full Text: Full Text
Date: 2005/09/01
Language: en
Type: Text
Identifier: tut:3358
Description: Low job satisfaction affects the quality of service and may be a contributing factor associated with shortages of health care providers in South Africa. Public service organisations incessantly claim ... More
Full Text: Full Text
Date: 2005
Type: Text
Identifier: tut:787
Description: The application of information and communication technology (ICT) has become a reality in selling in the South African pharmaceutical industry. Low awareness levels exist in the pharmaceutical industr ... More
Full Text: Full Text