A framework for talent management, organisational commitment and employee turnover intention at a government department in South Africa.
Mokoena, Wasnaar
Mokoena, Wasnaar
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Abstract
Withstanding the challenges that the South African government under study faces, maintaining organisation commitment and improving talent management is essential to ensure a lower turnover rate, organisational commitment and employee turnover intention. This reflects on the employee’s level of commitment and willingness to remain employed and to contribute to the organisational success. The main purpose of the study was to develop a framework for talent management, organisational commitment, and employee turnover at a government department in South Africa. The motivation for the study was that it is not known what the influence of talent management (TM) and organisational commitment (OCS) are on employee turnover intention (ETI) at a certain South African government department. A survey was conducted using a non-probability sample of 372 employees, of which a total
of 214 respondents participated in the study. A quantitative research approach was used. Data were collected by distributing questionnaires to the sampled population. Purposive sampling was used. The reliability of the questionnaire was calculated through the Cronbach’s alpha coefficient. The findings indicated a significant relationship between TM, OCS, and ETI. There were demographic relationships between TM, OCS, and ETI. Finally, talent management mediated between organisational commitment and employee turnover intention. A strategic approach should be implemented that will drive the talent management process in the department. The study contributed positively to the academic sphere by investigating the relationship between talent management, organisational commitment and employee turnover intention at a government department in South Africa.
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Submitted in fulfilment of the requirements for the degree, Doctor Technologiae: Human Resources Management in the Department of People Management and Development,
Faculty of Management Sciences at the Tshwane University of Technology
Date
2020-08-01
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Tshwane University of Technology
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Keywords
Talent management, Organisational commitment, Training programmes, Employee turnover intention, Work environment