Improving quality control in routine road maintenance projects in the Rustenburg local municipality.
Matseba, Thabo
Matseba, Thabo
Citations
Altmetric:
Abstract
Routine road maintenance projects involve heterogeneous activities and a diversified mix of quality management processes. Several factors affect quality in routine road maintenance, such as lack of quality control and inadequate quality management systems. Inadequate control of these factors will result in quality problems. The research was therefore conducted on the premise that there was insufficient quality control in routine road maintenance projects in the Rustenburg Local Municipality. The inadequacy occurred despite the existence of quality management processes, mechanisms, guidelines, and frameworks which aid in controlling quality in routine road maintenance projects. Against this background, the researcher determined it was essential to evaluate the factors affecting quality control implementation and consider the importance of top management commitment to quality control and quality in routine road maintenance projects. The objective was to improve quality control in routine road maintenance (RRM) projects in the Rustenburg Local Municipality (RLM). This was achieved by determining the factors affecting quality control in routine road maintenance projects. A mixed methods approach consisting of qualitative and quantitative methods was
adopted for this research. The data was analysed using the Statistical Package for Social Sciences software. The mean scores of the descriptive results were all above three, and the standard deviations were all less than one. The descriptive data is presented in tabular form, and the correlation analysis in tabular and graphical forms. The Cronbach’s alpha coefficient of the research was 0.758, above the acceptability level of 0.7. The Pearson correlation coefficient was between 0.297-0.763, which indicated a positive statistical relationship between the dependent and independent variables. The descriptive and Pearson correlation analysis results indicated a positive relationship among the variables, which alluded to the importance of their applications when improving quality control in RRM projects in the RLM. Quality control leads to stellar project performance when correctly implemented.
Description
Submitted in partial fulfilment of the requirements for the degree Master of Engineering: Engineering Management in the Department of Industrial Engineering within the Faculty of Engineering And The Built Environment at the Tshwane University of Technology.
Date
2024-07-01
Journal Title
Journal ISSN
Volume Title
Publisher
Tshwane University of Technology
Research Projects
Organizational Units
Journal Issue
Keywords
Quality control, Routine road maintenance, Pearson coefficient, Cronbach’s alpha