Perceptions and implications of labour legislation for domestic workers recruitment agencies in the City of Tshwane.
Khumalo, Rebecca Busisiwe
Khumalo, Rebecca Busisiwe
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Abstract
The advent of democracy has brought many economic opportunities for entrepreneurs. Opportunities for entrepreneurs in the domestic worker sector emerged with many seizing this opportunity and establishing domestic workers’ recruitment agencies. The mushrooming of these recruitment agencies also included those who do not comply with labour laws. This study seeks to answer the question ‘what are the views of domestic workers’ recruitment agencies in the province of Gauteng, specifically the City of Tshwane, on labour legislation in their fraternity and how these laws affect them?’.
This study uses a legislative framework to examine the various relevant laws and policies in South Africa that seeks to promote and protect domestic workers’ labour and human rights. The research methodology applied to achieve the set objectives of the study is qualitative. This study adopted interpretivism paradigm as it is based on naturalistic approach of data collection such as interviews and observations. Semi-structured interviews are used to collect data. Snowballing sampling method was used to select domestic workers’ recruitment agencies in the City of Tshwane. Seven interviews with domestic workers recruitment agencies were conducted and analysed. Data collection and analysis were done simultaneously
The findings indicate that labour legislation governing the employment of domestic workers is broad and does not allow for flexibility. A need for government to hold regular workshops on domestic workers legislation is recommended as one of the findings highlight that entrepreneurs in the domestic workers fraternity do not know and understand legislation governing this sector. It is important for the government to be involved as it has proven to struggle with managing the industry and as it encourages entrepreneurship and small business development through the announcement of the National Small Business Act, No. 102 of 1996.
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Submitted in partial fulfilment of the requirements for the degree Magister Technologiae Entrepreneurship (Structured) in the Department of Management and Entrepreneurship Faculty of Management Sciences at the Tshwane University of Technology.
Date
2023-07-01
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Tshwane University of Technology
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Keywords
Domestic workers' recruitment agencies, Labour legislation, Employment of domestic workers, Entrepreneurship