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Item Investigating the use of social media in enhancing policing and resolving crime.(Tshwane University of Technology, 2024-04-01) Mkhize, Liberty Grant; Prof K. A. Rakubu; Dr E. ZenzileThis study investigates the use of social media in enhancing policing and resolving crime. Social media is a communication platform for millions of people. Law enforcement agencies in South Africa, particularly the South African Police Service should take advantage of social media to enhance policing and resolving crime, while improving the police image and the SAPS as an organisation. This study was conducted at KwaZulu Natal in eThekwini municipality, Berea SAPS, Durban Central SAPS, Point SAPS including their Community Policing Forums and eThekwini Metro Police Department that were sampled. The study has followed a qualitative approach to investigating the use of social media in enhancing policing and resolving crime. The phenomenon required the researcher to use purposive sampling to get necessary participants and required data. Unstructured interviews were primary methods of data collection. Thematic data analysis was adopted as the method of data analysis. The South African Police Service and Community Policing Forum (CPF) have been using social media as means of communication. The study has shown that social media has contributed positively to policing. Social media has strengthened ties between the police and the community. The police, community and other organisations have been able to mobilise people in numbers through social media. There have been investigative leads established through social media. There have also been challenges caused by the social media phenomenon. Criminals have been able to lure their vulnerable targets through social media. Human trafficking, white collar crimes and cyberbullying are amongst offences commonly committed through social media. Challenges present opportunities for growth, learning and improvement, thus recommendations on social media use in enhancing policing and resolving crime.Item The effects of utilising drones in response to robbery at the residential premises within the Rietgat policing area.(Tshwane University of Technology, 2024-06-01) Mononyane, Tebogo Norman; Prof KA Rakubu; Dr P MotlalekgosiThere has been a rise in Robberies at residential premises, but the arrest of suspects of such criminals is less and sometimes successfully executed, but with no conviction attained. Most of the suspects leave no trace which may lead to successful prosecution. This research wishes to introduce drones to assist the police to arrest the locale within the vicinity of the occurrence. This research sought to explore the effectiveness of drones in assisting the police to arrest suspects at crime scenes of Robbery at Residential Premises in the policing area in question. The research is more contributively to reactive policing. This research intends to attain an increase in the arrests of Robbery at residential property (House Robbery) suspects and ensuring an increase in convictions thereof. The research will also help members to understand the use of drone technology in their daily duties. Especially, the use of such technology in operations. This research wishes to highlight the importance of drone technology in saving police members’ lives and improving the investigation of Robbery at residential property. The research objectives are; (1) to contribute in the apprehension of Robbery at residential property’ suspects in the vicinity within the locale of the occurrence of the crime; (2) to improve the investigation of robberies at residential premises to ensure successful prosecution; and (3) to highlight the potential of drone footage evidence in linking suspect of robberies at residential premises to the crime. The use of drones in the SAPS organisation has just been introduced. In this research, a qualitative approach was followed. The researcher used the nonprobability sampling method and conducted semi-structured interviews, as the qualitative approach provides for, in order to attain the objectives of this research. The question were formulated in the means of descriptive and exploratory approach. It was then evident from the data collected that there is a need for air support to enable the SAPS to counter Robbery at residential premises. The use of drone in responding to the crime was highlighted as an important contributing tool in combating Robbery at residential premises.